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Stay-at-home orders for Greater Sydney and restrictions in regional NSW are still in place.

If your role enables you to work remotely please continue to do so wherever possible in consultation with your manager. Frontline staff are to follow working arrangements as set out by their manager and local leaders.


COVID-Safe etiquette

COVID-Safe etiquette

Our COVID-Safe workplace etiquette guide outlines the simple steps that you need to follow to keep DCJ COVID-Safe.

Attending the workplace

Not feeling well? Stay away!

If you are feeling sick or showing any COVID-19 symptoms at all you must stay away from the workplace, including your normal workplace, another site, client visits or other outreach.

You must stay away from the workplace and self-isolate immediately if you have:

  • had a COVID-19 test and are waiting for the results
  • been in a confirmed ‘Self-isolate and get tested immediatelycase location during the specified dates and times
  • been a close contact of a confirmed COVID-19 case
  • been otherwise instructed by NSW Health to self-isolate.

Taken a COVID-19 test? Stay away and tell your manager

If you have taken a COVID-19 test it is important that you tell your manager even if you haven’t recently been in the workplace.

Your manager will then need to contact DCJ’s Manager Reporting Hotline (intranet page only viewable when logged into your network account). The Reporting Hotline is available 24/7 for non-custodial managers to report potential and confirmed COVID-19 cases. Corrective Services NSW and Youth Justice managers are advised to follow respective internal directions.

Book a desk before you attend the workplace

Before you access the workplace for the day it is important to know where you are sitting.

Central office staff will need to book a COVID-Safe desk for each time they access the workplace.

Visit our Book a COVID-Safe desk intranet page to read the desk booking guidelines and access direct desk booking links.

Staff should only book COVID-Safe desks in the area their team was working on as of February 2020 unless they have participated in an office relocation since then. New staff should ask their manager where their team is located.

Desks marked green are COVID-Safe and can be booked while desks marked red are not COVID-Safe and can’t be used.

There are also fixed desks marked purple which are assigned to certain staff due to operational, IT and workplace adjustment requirements – these desks can only be used by the person assigned to them. Staff with fixed desks do not need to use the booking tool but their manager needs to know when they are attending the workplace.

The desk booking process is in place to maintain physical distancing. We have reduced the available desk capacity of our central office workplaces to 50 to 60 per cent.

When in the workplace you will need to take your personal belongings out from storage including your keyboard, mouse and headset. Before using personal belongings please wipe them and the desk down with the wipes provided. At the end of the day remember to wipe your desk and personal belongings down before storing them away.

Travelling for work

When attending your workplace or visiting another workplace, please help us keep DCJ COVID-Safe by following all requests, signage and processes.

Travelling on public transport

When commuting on public transport, you must observe capacity limits (including waiting for the next service if necessary), and follow all signage.

You must wear a facemask when using public transport, hire vehicles, taxis and rideshare services in Sydney, the Blue Mountains, Wollongong and Shellharbour local government areas. This includes when waiting for public transport at a bus or light rail stop, train station or ferry wharf. For the latest mask wearing advice, regularly check the NSW Health website.

As public transport services are running at a reduced capacity, to allow for physical distancing, it’s advised you allow plenty of time for your commute and avoid peak times wherever possible.

Managers are encouraged to discuss with staff flexible work arrangements, including start and finish times where possible, to reduce the impact on public transport.

Managers or staff can contact strategicinitiatives@facs.nsw.gov.au if they have any questions about flexible work.

Precautions for essential work travel

It is strongly recommended that all staff required to travel by car for work wear a face mask when travelling with others. When using fleet vehicles staff must clean the inside before and after use with the wipes provided. Please follow additional operational arrangements as set by your division for vehicle travel.

Intrastrate work travel for DCJ staff

All staff, no matter their role, grade or business area, must limit all non-essential work travel. By limiting travel, it helps keep our workplaces COVID-Safe.

If you do need to travel for work please read our intrastate work travel guidance for DCJ staff (intranet page only viewable when logged into your network account).

Many meetings and gatherings can be held virtually instead of face to face. To learn more read our recommended collaboration tools (intranet page only viewable when logged into your network account).

In the workplace

Register your attendance

Whenever you enter a DCJ workplace please register your attendance with the QR code displayed at entry points. Highly controlled workplaces such as Correctional and Youth Justice centres and some courts may use other methods such as roster information.

By registering your attendance, DCJ is collecting information in our workplaces for use in contact tracing to support the safety and wellbeing of you, your colleagues, service users and visitors. The collection of this information will assist NSW Health to trace close and casual contacts of confirmed COVID-19 cases in our workplaces.

For more information visit the contact tracing at DCJ page on the DCJ intranet. Page only viewable when logged into your network account.

We also suggest that you keep a record of your movements within the workplace and interactions with colleagues, service users and visitors. This information will assist NSW Health with contact tracing if there are any confirmed COVID-19 cases within the workplace.

Keep DCJ COVID-Safe. Use the four lines of defence

To help stop the spread of COVID-19 we ask that you practice the following four lines of defence when in DCJ workplaces:

  1. Stay home if you’re feeling sick of waiting on a COVID-19 test result.
  2. Practice regular hand hygiene by using the hand sanitiser, wipes, and soap available in the workplace. Wash your hands for at least 20 seconds. Please do not remove these products from the workplace as they are for use by all.
  3. Maintain a physical distance of 1.5 metres.
  4. Follow all facemask wearing advice as set out by your manager and divisional leader for your role. Please also read the NSW Health facemask rules page.

Follow all signage in the workplace

When entering, working in and exiting a DCJ workplace, it is important that you follow all messages and directions on our COVID-Safe signage.

COVID-Safe signage has been installed to make sure that:

  • staff and visitors are registering their attendance for contact tracing purposes
  • green COVID-Safe and fixed desks are only being accessed
  • staff are wiping down personal and shared items before and after use
  • physical distancing of 1.5 metres is maintained
  • hygiene products and stations are easily identified
  • capacity limits for lifts, meeting rooms and shared spaces are not being exceeded
  • COVID-Safe behaviour are being practiced.

It is the responsibility of every worker at DCJ to follow all signage in the workplace.

Find your nearest waste bin

To keep our workplaces COVID-Safe we have removed personal waste bins from each desk so that our cleaners can spend more time cleaning high touch point areas instead of emptying bins.

While we will no longer have bins at desks, we have installed additional bins in communal areas for general waste.

Moving bins from desks to communal areas also supports the NSW Government’s commitment of having a resource productive public sector with less impact on the environment as outlined in the NSW Government Resource Efficiency Policy.

Using shared spaces and surfaces

When using shared spaces like meeting rooms, breakout areas and kitchens it is important that we keep them COVID-Safe. Play your part by:

  • maintaining a physical distance of 1.5 metres at all times (it is strongly recommended that you wear a mask if you can't)
  • following signage for capacity limits
  • wiping down items and surfaces with the wipes provided before and after use
  • keeping our workplaces clutter-free by storing personal and shared items away correctly.

The following resources on the DCJ intranet are available to assist you:

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Last updated: 24 Aug 2021