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Increased cleaning services

Cleaning services have been increased at more than 20 metropolitan and regional court facilities, as well as more than 50 community services and housing sites.

Cleaning is focused on office spaces and areas that receive high-foot traffic from the public, including:

  • counters, tables, chairs and benches
  • high touch-points such as door handles, railings and balustrades, lift buttons, keypads, vending machines, public touch screens
  • surfaces and touch-points in public kitchenettes
  • computer stations, printers, office furniture, meeting rooms and phones
  • public toilets – floors, doors, cistern pans and seats, sinks and tapware, paper towel dispensers, air dryers and other touch-points.

If your workplace hasn’t received additional cleaning, and you have reason to believe that your building needs it, please contact the relevant person below:

Suspected COVID-19 infection

Deep cleaning

In the event of a suspected case of COVID-19 infection within your office, the department may decide to vacate the building and maintain operations through either working from home arrangements or an alternate location.

Your line manager or facilities manager will need to contact a member of the Infrastructure and Assets branch to organise an immediate deep-clean. Specialist cleaning services have been secured to rapidly respond to a suspected case of COVID-19 infection.

The cleaners will undertake an immediate full-day deep clean, using high-strength anti-bacterial products, in all areas of the affected site. This will include office areas, and operational and public spaces.

Before the clean, you should try to remove any sensitive documents from your desk.

Property management

If your workspace needs to be vacated, a member from the Infrastructure and Assets branch will work directly with the landlord or property manager to make sure all property services are paused for the duration of the closure.

On-site staff and managers should also consider:

  • turning off office lights and any air conditioning units under DCJ control
  • cleaning out fridges and turning off all appliances, as well as closing fridge and microwave doors
  • powering off instant water units
  • advising the local post office of alternative mail arrangements
  • advising local cleaners to temporarily cease services (where cleaning is managed centrally, services will be paused with the landlord)
  • managing fleet pool vehicles located at the site
  • preparing appropriate signage, redirecting phone lines and updating recorded messages
  • checking security systems remain operational.

For more information


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Last updated: 07 Apr 2020