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Frequently asked questions

  1. Our organisation received JobSaver funding. Are we eligible for a Support Fund grant?
  2. When registering for interest in the Support Fund grant, we were asked to identify changes in revenue and demand for services. What if we’ve had increased costs since then?
  3. What is the Workforce Contingency payment?
  4. The eligibility criteria for the Select Tender grant state that our organisation must be able to expend the funds by 31 December 2021. Can this be extended?
  5. Can we use the Select Tender grant to cover expenses already incurred, that is, retrospectively?
  6. For the Select Tender grant in SmartyGrants, we’re required to report changes in revenue and demand between July and September 2021. a. Does revenue include government grants?

1. Our organisation is receiving JobSaver funding. Are we eligible for a Support Fund grant?

No.

You’re not eligible to receive a Support Fund grant if:

  • you’re receiving JobSaver payments (your organisation’s revenue has been reduction of more than 30%), or
  • you’re receiving JobSaver for Not-for-Profit (your organisation’s revenue reduction is between 15% and 30%).

2. When registering for interest in the Support Fund grant, we were asked to identify changes in revenue and demand for services. What if we’ve had increased costs?

We recognise that you may have increased costs while providing services at this time.

The application for Open Application payments will allow you to identify increased costs.

3. What is the Workforce Contingency payment?

The Workforce Contingency payment is to assist your organisation if you’ve had to, for example:

  • backfill staff due to COVID-19 isolation requirements, or
  • increase staffing to meet increased demand for your services or due to other COVID-19 requirements, or
  • other factors affecting your workforce.

Your organisation is eligible to receive this payment if you’re contracted by DCJ to provide Permanency Support Program (PSP), Out-of-Home Care (OOHC) Contracted Care, Specialist Homelessness Services, or any service involving face-to-face and high-contact case management.

4. The eligibility criteria for the Select Tender grant state that our organisation must be able to expend the funds by 31 December 2021. Can this be extended?

We acknowledge that’s it’s difficult to commit to spending an unknown amount of funds.

And we’re aware the sector is making a gradual return to service delivery following COVID-19 restrictions.

Because of this, we understand that your organisation may not be in a position to fully spend the grant payment by 31 December 2021.

While we encourage you to spend the funds as soon as is practicable, we’re happy for you to plan to use the funds after 31 December if agreed with DCJ beforehand.

So, if the requirement to spend by 31 December has led your organisation to question accepting the grant, please reconsider.

If you have any questions, please contact the Social Sector Support Fund mailbox.

5. Can we use the Select Tender grant to cover expenses already incurred, that is, retrospectively?

You can use up to 50% of the funds to retrospectively reimburse expenses your organisation has incurred since June 2021.

6.  For the Select Tender grant, in SmartyGrants we’re required to report changes in revenue and demand between July and September 2021.

a. Does revenue include government grants?

b. What is the comparison period?

Yes. Revenue includes government grants.

To determine changes in demand and revenue, compare July–September 2021 to April–June 2021.

If you’ve already submitted the form in SmartyGrants, and you need to change the information you provided, please let us know by email to the Social Sector Support Fund mailbox.

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Last updated: 01 Nov 2021