Skip to Content

Social Sector Support Fund

Grants for eligible charities and not-for-profits (NFPs) in the social, health, disability and animal welfare service sectors in NSW. The Support Fund is targeted at organisations where COVID-19 has led to either increased demand for services, reduced revenue or disrupted staffing.

Overview

DCJ is administering the $50 million Social Sector Support Fund. It’s part of the $200 million support package for not-for profits announced by the NSW Government in August 2021.

The Support Fund is for eligible charities and NFPs in the social, health, disability and animal welfare service sectors in NSW.

It aims to help these organisations to:

  • continue to deliver services to the community amid increased demand during COVID-19 outbreaks and as we come out of lockdowns
  • retain their workforce and address staffing needs over the remainder of 2021.

The Support Fund is targeted at organisations where COVID-19 has led to either increased demand for services, reduced revenue or disrupted staffing, and the organisation isn’t receiving either JobSaver or JobSaver for Not-for-Profit.

DCJ will deliver Support Fund grants flexibly to ensure charities and NFPs are supported through COVID-19 restrictions and recovery, and can continue to provide services to vulnerable people and communities in NSW.

Contact us

For enquiries, contact the Social Sector Support Fund mailbox.

How the Support Fund is different from other funds available to charities and NFPs

The Support Fund is separate to and different from other funding currently or recently available to charities and NFPs.

Other funds currently and recently available to charities and NFPs

NSW Government COVID business grants and payments

The following table summarises your eligibility for the Support Fund based on eligibility for the COVID business grants and payments.

My organisation is receiving a COVID business grant or paymentIs my organisation eligible for the Support Fund?
2021 COVID-19 business grantYes
JobSaverNo
JobSaver for Not-for-ProfitNo
JobSaver for large tourism, hospitality and recreation businessesNo
2021 COVID-19 micro-business grantYes

Visit the Service NSW website for details and comparison of these grants.

Social Sector Transformation Fund

The Social Sector Support Fund is different from the Social Sector Transformation Fund, which is now closed.

The Social Sector Transformation Fund covered grants for small and medium-sized charities and NFPs working in health and social service to help them modernise their operations, so they can remain efficient, effective and viable.

The grant focused on assisting organisations with capacity building, better digital service delivery, remote working capabilities, and improving business strategies.

Find out more about the Social Sector Transformation Fund

The Social Sector Transformation Fund established a free advisory and information service for small to medium-sized not-for-profits to help them to modernise their business operations.

This service is available until 30 September 2022.

COVID-19 Partnership Grant

The Partnership Grant provided funds in September 2021 to selected non-government organisations (NGOs) across the 12 local government areas (LGAs) of concern in Greater Sydney, identified in the NSW Public Health Orders.

The purpose of the grant funding was to:

  • support vulnerable people and diverse communities in the 12 LGAs of concern, including people required to isolate due to COVID-19
  • provide additional funds to eligible service providers to increase the support they were already providing to vulnerable people in the community, in response to COVID-19.

Find out more about the Partnership Grant

Other government assistance

Your organisation may be eligible for other state or federal government assistance.

Find out more

Register your interest


Registration is now closed.


Register your organisation’s interest in the Support Fund.

Registrations close at 5:00pm Wednesday 13 October 2021.

The registration process is simple and asks for information about your organisation and the services you provide. This will help us to understand how COVID-19 restrictions have affected revenue and demand for services, as well as locations and types of services affected, and funding amounts being sought.

Important note

Registering your organisation’s interest in the Support Fund isn’t a grant application. Your organisation will be able to apply for a Support Fund grant even if you haven’t registered interest.

By registering your interest in the Support Fund you’ll:

  • ensure you’re kept informed about the grants process, and
  • provide information that will help us allocate Support Fund grants effectively.

Grant streams and eligibility for them

There are four grant streams for the Support Fund:

  1. Workforce Contingency for DCJ providers delivering critical face-to-face supports
  2. Select Tender process for DCJ providers to provide immediate supports to clients (closed)
  3. Open Applications for eligible organisations to remain viable and continue to meet increased demand for their services (closed)
  4. Sector Support available to DCJ-contracted providers that need advice on implementing COVID-19 management plans and undertaking associated risk assessments

Your organisation may be eligible for funding under one or more of these grant streams.

We expect all grants to be fully expended by 31 December 2021.

This page provides preliminary information about these grants. We’ll update this page and inform you when we have more detail for you about the grant streams and their eligibility criteria.

Workforce Contingency

What is it?

This payment is for organisations contracted by DCJ to be able to maintain staffing levels and continue to deliver critical social services if you have to, for example:

  • backfill staff due to COVID-19 isolation requirements, or
  • increase staffing to meet increased demand for your services or due to other COVID-19 requirements, or
  • other factors affecting your workforce.

DCJ will reimburse actual expenditure, based on an invoice paid by your organisation.

Eligibility criteria

Your organisation is eligible for a Workforce Contingency payment if you meet all of the following criteria; you’re:

  • a charity or not-for-profit
  • not receiving JobSaver or JobSaver for Not-for-Profit
  • currently contracted by DCJ to deliver funded services
  • contracted by DCJ to provide Permanency Support Program (PSP), Out-of-Home Care (OOHC) Contracted Care, Specialist Homelessness Services, or any DCJ contract including face-to-face and high-contact case management services.

Please talk to your DCJ contract manager about whether you can access this payment.

For full guidelines and application forms, refer to the:

Select Tender

This grant has closed.

What is it?

This payment is for selected organisations currently contracted by DCJ and delivering services to vulnerable people.

DCJ will select organisations and invite them to express their interest in receiving this payment. Expressions of interest will be invited in mid-October 2021.

Eligibility criteria

See the guidelines for the Select Tender grant stream.

Grant recipients

Download the list of grant recipients.

Open Applications

This grant has closed.

What is it?

This payment is designed to support the medium-term service needs of charities and NFPs, help to ensure their viability, and maintain diversity in the social, health, disability and animal welfare sectors.

This grant stream is open to all charities and NFPs, whether contracted by DCJ or not.

Eligibility criteria

See the guidelines for the Open Applications grant stream.

Sector Support

What is it?

Free advisory and information services for DCJ-contracted providers. This service will support organisations in implementing COVID-19 management plans, and in assessing and managing risk over the medium term as NSW transitions out of restrictions.

Examples of support include advice, seminars and written resources for implementing your organisation’s COVID-safety plans and completing risk assessments.

Guidelines for Select Tender grant stream


This grant has closed.

Download the list of grant recipients.


On this page


Objective of this grant stream

The objective of the Support Fund Select Tender is to assist organisations that provide crucial supports to vulnerable people of NSW, where COVID-19 has led to a significant increase in demand for their services.

This grant is targeted at those organisations contracted by DCJ to deliver annually funded services.

What the payment can be used for

The Support Fund Select Tender payment can be used by eligible organisations for the services DCJ has contracted them to deliver, supplementing existing funds and allowing them to be more flexible in how they support clients to meet increased demand.

Eligible organisations can use up to 50% of the funds to retrospectively reimburse expenses incurred since June 2021.

The payment can’t be used to deliver services outside of the program outcomes specified in DCJ contracts.

Eligibility criteria

Organisations eligible for this grant

DCJ selected organisations to participate in the Select Tender based on the following criteria; the organisation:

  • is a charity or not-for-profit registered with the Australian Charities and Not-for-profit Commission (ACNC)
  • provides services in line with the aims of the Support Fund
  • isn’t receiving JobSaver or JobSaver for Not-for-Profit
  • is currently contracted by DCJ to deliver funded services (in other words, the organisation receives annual funding from DCJ)
  • provides crucial supports to vulnerable people of NSW (by ‘crucial’, we mean the services can’t be deferred nor delivered effectively by remote means)
  • has had a significant increase in demand for their services due to COVID-19 in July–September 2021 compared to April–June 2021
  • is able to deliver additional services at short notice
  • is able to spend the payment by 31 December 2021, unless agreed with DCJ beforehand.

Organisations not eligible for this grant

If an organisation is contracted by DCJ, it wasn’t considered for the grant if it met any of the following conditions:

  • the funding it received was a one-off grant payment, or for a campaign or special project
  • the services funded are for programs that have been a target of recent grants, such as food programs
  • it’s a local council
  • it’s a peak organisation; it doesn’t provide direct services to people and/or the general community in NSW
  • it provides highly specialised services for small client groups
  • it receives less than $100,000 in annual funding
  • it has current performance issues.

An organisation may also have been excluded if it received the COVID-19 Partnership Grant in September 2021 or was invited to accept the COVID-19 Regional Partnership Grant in October 2021.

Prior to being invited, we’ll assess eligible organisations at a point in time to determine their receipt of the JobSaver or JobSaver for Not-for-Profit payments. Organisations in receipt of either of these payments won’t be invited for the Select Tender grants.

Organisations that aren’t eligible for the Select Tender for any reason other than receiving a JobSaver or JobSaver for Not-for-Profit payment can apply for a grant under the Open Applications stream.

Reporting requirements

Service providers will be required to:

  • complete a financial report via SmartyGrants in February 2022
  • include the grant funds received in their corporate financial statements to acquit them as part of their annual accountability 2021–2022 reporting.

There are no additional reporting requirements.

How to accept an invitation for this grant

If eligible, your organisation will receive an email invitation to accept this grant on Thursday 14 October 2021. The email will include full details of how to accept the grant in SmartyGrants.

Your organisation isn’t required to submit a proposal or budget.

Grants must be accepted by 5pm Thursday 21 October 2021.

The amount of the payment will be decided when DCJ knows how many organisations have accepted the grant.

If accepted, your organisation will be required to sign a Funding Deed with DCJ.

Note, if your organisation accepts a Select Tender grant, you’re still eligible for the Open Applications grant stream but you may not be prioritised for funding. Organisations that haven’t received a Support Fund grant will be prioritised first.

If you have questions, contact the Social Sector Support Fund mailbox.

How to appeal a decision

You can appeal a decision made in relation to this grant via DCJ feedback and complaints.

Guidelines for Open Applications grant stream


This grant has closed.


On this page


Objective of this grant stream

The objective of the Support Fund Open Applications is to help organisations to remain viable and meet increased demand for services during COVID-19 outbreaks and recovery.

Charities and NFPs can apply for an Open Applications grant, whether the organisation is contracted by DCJ or not.

What the payment can be used for

The payment is designed to support the medium-term service needs of charities and NFPs, help to ensure their viability, and maintain diversity in the social, health, disability and animal welfare sectors.

The funds must be used for services your organisation would normally deliver to clients and communities.

You can use this payment for:

  • your organisation’s gradual return to service delivery, as close to business-as-usual as possible, based on your COVID management plan, Public Health Orders and any other NSW Health advice
  • brokering services for clients
  • paying incidental expenses to clients.

In addition, up to 50% of the payment can be used to retrospectively reimburse expenses incurred since 26 June 2021 (when the Greater Sydney lockdown started).

You can’t use this payment for:

  • significant service variations, such as a new service model
  • minor capital, property, infrastructure or technology improvements
  • any other significant organisation capability development
  • activities that incur a liability or expectation for DCJ to provide additional funding.

Eligibility criteria

Organisations eligible for this grant

Your organisation is eligible for an Open Applications grant payment if you meet all of the following criteria; you:

  • are a charity or not-for-profit registered with the Australian Charities and Not-for-profit Commission (ACNC), the Office of the Registrar of Indigenous Corporations (ORIC), or NSW Fair Trading (note that this criterion has been updated)
  • provide social, health, disability or animal welfare services for citizens in NSW
  • aren’t currently receiving JobSaver or JobSaver for Not-for-Profit
  • have the capacity to expend the grant by 30 April 2022. This date can be extended up to 30 June 2022 if your organisation requests an extension and DCJ consents to the extension before 30 April 2022.

In addition, your organisation is eligible if, for July–September 2021 when compared to April–June 2021, due to COVID-19 you have had either:

  • a revenue decrease of less than 15%, and an increase in operating expenses or an increase in demand for services, or
  • no change in revenue or an increase in revenue and, to meet demand, operating expenses have increased over and above revenue.

Note that revenue includes government grants.

Organisations not eligible for this grant

We’ll assess eligible organisations at a point in time to determine whether they’re receiving JobSaver or JobSaver for Not-for-Profit payments. Organisations receiving either of these payments aren’t eligible for an Open Applications grant payment.

If your organisation’s revenue decreased by more than 15%, you’re not eligible for this grant. However, you may be eligible for JobSaver or JobSaver for Not-for-Profit.

If your circumstances change or you have questions about your eligibility, contact the Social Sector Support Fund mailbox.

Reporting requirements

Successful organisations will be required to complete a financial report via SmartyGrants in May 2022. You’ll need to report how much of the grant has been expended and whether your organisation has been able to meet the demand for services.

If your organisation is contracted by DCJ to deliver funded services, you’ll be required to include the grant in your corporate financial statements that are submitted as part of your annual accountability 2021–2022 reporting. You won’t be required to submit a financial breakdown of the grant in the annual accountability report.

How to apply for this grant

Your organisation can apply for this grant through SmartyGrants.

Grant applications open Thursday 4 November 2021 and close at 11:59pm Sunday 28 November 2021.

It’s a straightforward process to apply for this grant, based on eligibility criteria. It’s not a competitive tender.

If your organisation registered interest for the Support Fund, you’re still required to formally apply for an Open Applications grant. While you’re required to answer similar questions, you’re also required to provide more information and, in some cases, evidence to support your answers.

You’re required to:

  • nominate the grant amount you’re applying for
  • justify the amount based on your organisation’s:
    • total revenue, and
    • change in revenue for July–September 2021 when compared to April–June 2021, and
    • for the same period, changes in operating expenses and in demand for your organisation’s services
  • provide supporting data for your revenue and expenses; for example, income and expenditure statements (not required to be audited)
  • briefly explain how your demand for services has changed; for example, the number of people you’ve had to turn away, the number of calls you’ve received, or the number of people you have on a waiting list.

You’re not required to submit a detailed project proposal or budget.

If you have questions, contact the Social Sector Support Fund mailbox.

How we’ll assess your application

DCJ has allocated $22.5 million of the Support Fund for the Open Applications grant stream. Our aim is to ensure an equitable distribution of funds across organisations in the social, health, disability and animal welfare sectors.

The key considerations for assessing your organisation’s application are:

  • you satisfied all of the eligibility criteria, and
  • the net effect of your organisation’s change in revenue and increase in expenses or increase in demand for services due to COVID-19, for July–September 2021 when compared to April–June 2021, and
  • you have the capacity to expend the grant by 30 April 2022, unless agreed with DCJ beforehand.

We may ask for more information or evidence to make our assessment.

If the Open Applications grant is oversubscribed, we may take into account any of the following considerations:

  • whether your organisation received a Select Tender grant or Workforce Contingency payment from the Support fund, in which case we’ll prioritise applications from organisations that haven’t received a Support Fund grant
  • whether you’re an Aboriginal organisation, or your organisation primarily delivers services in regional NSW, in which case we may prioritise your application
  • whether you’ve applied for and received other grants to help your organisation respond to COVID-19, and the amounts received, in which case we’ll prioritise applications from organisations that haven’t received other grants.

If necessary, depending on the amount of oversubscription, we may:

  • use a standard percentage to reduce the amounts requested in all applications
  • set a cap on amounts over a value to be determined, based on the number of applications and the amounts requested.

If the Open Applications grant is undersubscribed, DCJ may offer you an increased grant or reallocate funds to other Support Fund grant streams.

DCJ will assess applications by 6 December 2021.

If successful, your organisation will be issued a Funding Deed with DCJ, which you’ll be required to sign and return.

Important note

After payments have been made, DCJ will review a certain percentage of successful applicants to verify the information the organisations provided in their applications. If we find there are inconsistencies, we may request the funds be returned to us.

How to appeal a decision

You can appeal a decision made in relation to this grant by contacting the Social Sector Support Fund mailbox.

Appeals must be submitted by 31 March 2022.

Find out more at our online forum

We hosted an online forum on 11 November 2021 that:

  • went through the guidelines and grant process
  • explained this grant in relation to other Support Fund grant streams, JobSaver, and the other government assistance that’s been available to charities and NFPs
  • gave organisations the opportunity to ask questions.

Download the slide deck that we used at the forum.

Read answers to the questions asked during the forum.

Watch the video recording of the forum.

Q&A from the Open Applications grant forum

On 11 November 2021, DCJ hosted a forum about the Open Applications grant. This page provides answers to the questions that were asked during the forum.

We've grouped the questions under topics to help you find what you're looking for. You can also use your browser search function to find specific words and terms.

You can print this page using the print function from your web browser.

Q&A categories

1. General

2. JobSaver

3. Clarification of terms

4. Types of organisation and their eligibility

5. Amount of funds required

6. Changes in revenue, operating expenses and demand for services

7. Income and expenditure statements

8. How you can use the funds

9. Social Sector Transformation Fund (SSTF)


1. General

1.1 We submitted an expression of interest. Does it have any relevance to the grant application process?

No, it doesn’t affect your application.

We understand that your circumstances may have changed since September 2021.

1.2 Do the funds have to be spent by 30 April 2022?

Yes. If you require an extension, your organisation must request this from DCJ before 30 April 2022, and you must receive written consent from us.

1.3 Is there an estimated date for successful applicants to be announced?

Successful applicants will be notified from 6 December 2021.

1.4 If we receive funding from DCJ that isn’t JobSaver, can we apply for more funding?

JobSaver is administered by the Department of Customer Service, not DCJ.

You can apply for the Open Applications grant if you’ve received funds from DCJ or elsewhere.

1.5. Have all successful applicants for the Support Fund Select Tender been notified? Have unsuccessful applicants been notified?

Yes, successful and unsuccessful applicants have been notified.

2. JobSaver

2.1 Is Jobsaver still available?

Applications for JobSaver for Not-for-Profit closed on 15 November 2021.

2.2 If we received a one-off JobSaver payment in September, can we still apply for this grant?

Yes. As long as you’re not currently receiving JobSaver or JobSaver for Not-for-Profit payments, you can apply for the Open Applications grant.

2.3 Can we apply for an Open Applications grant if we did receive Jobsaver but payments ceased on 11 October?

Yes. If you’re not currently receiving JobSaver or JobSaver for Not-for-Profit, you are eligible to apply for an Open Applications grant.

2.4 If our organisation has received JobSaver for our Retail Department, can our Service Delivery branch apply for an Open Applications grant? (The two are separate, but share the same ABN.)

No. We consider the whole of the organisation under the same ABN.

However, if your organisation is no longer receiving JobSaver or JobSaver for Not-for-Profit (so you’re not currently receiving either of these payments) you’re eligible to apply for an Open Applications grant.

3. Clarification of terms

3.1 Are the Blue Mountains, Wollongong and the Central Coast considered regional for the purposes of the grant?

Yes. ‘Regional’ means outside of the Greater Sydney metropolitan area.

Importantly, an organisation doesn’t need to be primarily delivering services in regional NSW to be eligible for the grant.

3.2 Is the definition of ‘revenue’ for this grant the same as the definition of ‘turnover’ for JobSaver?

No.

For JobSaver, ‘turnover’ refers to GST turnover, based on an activity statement report.

For the Open Applications grant, ‘revenue’ means income from all sources, including government grants, that stays with the organisation for delivering its services. It doesn’t refer to transitory funds passed on to other service providers.

3.3 Does ‘gradual return to service’ include wages?

Yes, you can use the grant on wages.

However, once you’ve received an Open Applications grant, you can’t apply for funding under the Workforce Contingency grant stream.

The Workforce Contingency grant stream is another component of the Support Fund. It’s targeted at mitigating staffing disruptions during COVID-19, and is only available to some DCJ-contracted organisations.

4. Types of organisation and their eligibility

4.1 Can a not-for-profit apply for the Open Applications grant if they’re not registered with the ACNC or ORIC?

Yes. To be eligible, your organisation must be registered with the Australian Charities and Not-for-profit Commission (ACNC), the Office of the Registrar of Indigenous Corporations (ORIC), or NSW Fair Trading.

4.2 Many NFPs are incorporated associations, and not registered with the ACNC. If we have evidence of our non-profit status and an incorporation number with Fair Trading, will this make us eligible?

Yes. We’ve updated the SmartyGrants form so you can select that your organisation is registered with NSW Fair Trading.

4.3 Can government agencies like Health apply for this funding?

No. NSW government agencies and local councils can’t apply. An organisation has to be a registered charity or NFP to be eligible.

4.4 NSW Primary Public School Parents and Citizens Inc – not-for-profit charity – are we eligible?

No. While you’re a charity or not-for-profit, the Support Fund is only available to organisations in the social, health, disability and animal welfare sectors. A P&C is part of the education sector.

4.5 Does the Open Applications grant apply to charitable community housing providers (CHPs)?

Yes, as long as they’re a registered charity or NFP.

4.6 Would a tier 1 community housing provider be eligible for this grant?

Yes, as long as they’re a registered charity or NFP.

5. Amount of funds required

5.1 How do we determine the amount of funding we require, to ensure we’re not excluded?

You’re required to provide the best estimate of what your organisation needs and can spend by April 2022.

We expect this to be in line with your financial position, the impact COVID-19 has had on your operations, and the current and forecast demand for your services.

We’ll assess this to allocate funds to each organisation, taking into account the number of eligible applications we’ve received.

5.2 Is the amount of funds we apply for, meant to be based on the change in our revenue and expenses?

We expect the amount to be in line with your financial position, the impact COVID-19 has had on your operations, and the current and forecast demand for your services.

6. Changes in revenue, operating expenses and demand for services

6.1 Do the amounts we enter include the GST component?

No. Make all amounts exclusive of GST.

6.2 Do we need to exclude any JobSaver payments from the revenue amounts?

No. JobSaver payments count as revenue.

6.3 When calculating changes in revenue, expenditure and demand, do we base calculations on the whole organisation? Or can we apply it to a specific part of our business, such as community services?

Base calculations on the whole of your organisation.

6.4 To compare revenue over the two quarters, do we count what has physically come in during that quarter (even if payments due are late) or what we should have gotten, or is it averaged over the year?

Count what’s been paid into your bank account for the quarter.

However, if you received a one-off payment for services to be delivered over multiple quarters, then you can apportion it to the two comparison quarters (April–June 2021 and July–September 2021), and include an explanation in your income and expenditure statement.

For example, if you received a grant for a year-long project, you could include 25% of the amount in each quarter. This would offset the expenditure that occurred in the comparison quarters.

6.5 If there’s not a negative change in revenue but there’s been a very clear increase in demand, are we eligible?

It depends. You have to demonstrate that your increase in demand has been proportionately greater than any change in revenue.

6.6 If we’ve had an increase in revenue from a grant, but the grant agreement states we can only spend the funding on non-frontline services, what do we do if the increase in demand we’re facing is for front line services? Are we eligible?

Yes. If the funding you’ve received to date is tied to one part of your services, and you’re experiencing increased demand in another part, you can apply for the Open Applications grant to address this.

In the SmartyGrants form, in the free text for how demand has changed, ensure you clearly explain the reason.

6.7 Our revenue and expenses remained fairly constant during the lockdowns. Would we be eligible for a grant to increase short-term resourcing to clear our extensive property service backlog of work? As a community housing provider, we’ve accumulated a backlog of services, including property inspections and non-urgent maintenance, due to an inability to attend properties due to lockdowns.

Yes, only if the backlog was caused by COVID-19 and lockdowns.

In the SmartyGrants form, in the free text for how demand has changed, ensure you clearly explain the reason.

6.8 Our revenue declined and our operating expenses decreased, but demand grew. Do we qualify?

Yes. If you were unable to meet service demand because of your net financial position, you can apply.

6.9 Our expenses and revenue both increased March 2021 quarter on September 2020 quarter, but expenses were by 90% and revenue only by 69%. I presume we are eligible?

The comparison period is the June 2021 and September 2021 quarters.

For the comparison quarters, you’re eligible for the Open Applications grant if your net position has left your organisation needing funds to deliver additional services.

6.10 Can we apply for the grant if we’ve suspended services due to a lack of funding, but have a backlog as a result, including increased need for services?

Yes, you can apply for this reason.

6.11 Our income and operating costs decreased due to lockdown, greater than 15% for both, however demand increased, do we still qualify?

Now that JobSaver for Not-for-Profit has closed, you can apply for the Open Applications grant.

6.12 If the revenue for the whole organisation increased by 1% and expenses decreased by 4%, but one business stream for community services decreased for both revenue and expenses as well as the service level as the result of the lockdown; however, with easing of restrictions, the demand will be back to previous level which means increase of demand, are we eligible to apply for the grant?

We’re assessing changes in revenue, operating expenses and demand for services in July–September 2021 compared to April–June 2021, based on the situation for the whole of an organisation, not a particular business area.

6.13 How do we explain the increased demand?

In 100 words or less, clearly explain how demand has changed. For example, for the comparison periods, the number of people you’ve had to turn away, the number of calls you’ve received, or the number of people you have on a waiting list.

7. Income and expenditure statements

7.1 Do income and expenditure statements need to be audited or verified by an accountant? Can our Treasurer or other staff submit an Excel spreadsheet or similar?

The income and expenditure statement doesn’t need to be audited or verified by an accountant.

You can submit an Excel spreadsheet with clear line items, but we’d prefer it in PDF format.

7.2 Do the income and expenditure statements need to reflect funding received or realised in the quarter? For example, if a $100,000 payment was received from a funder in a quarter, but is meant to fund activities over 12 months, do we show the $100,000 received in the applicable quarter or only $25,000 as it specifically relates to the quarter?

Show revenue of $25,000 for each quarter, to offset the expenditure for the two quarters, and include an explanation in your income and expenditure statement.

7.3 My organisation receives no ongoing DCJ funding, only annual or bi-annual payments from other funders. So one quarter may be very inflated while other quarters have no income at all. How do we account for this?

Count what’s been paid into your bank account for the quarter.

However, if you received a one-off payment for services to be delivered over multiple quarters, then you can apportion it to the two comparison quarters (April–June 2021 and July–September 2021), and include an explanation in your income and expenditure statement.

For example, if you received a grant for a year-long project, you could include 25% of the amount in each quarter. This would offset the expenditure that occurred in the comparison quarters.

7.4 For the income statement that needs to be attached to this application, how do we extract funding that’s been received in a lump sum? We recognise the funding when it’s received, based on the accounting standards.

Count what’s been paid into your bank account for the quarter.

However, if you received a one-off payment for services to be delivered over multiple quarters, then you can apportion it to the two comparison quarters (April–June 2021 and July–September 2021), and include an explanation in your income and expenditure statement.

For example, if you received a grant for a year-long project, you could include 25% of the amount in each quarter. This would offset the expenditure that occurred in the comparison quarters.

8. How you can use the funds

8.1 If part of our organisation is funded by Department of Human Services and others from DCJ, can we use the funds for the whole organisation?

Yes, you can use the Open Applications grant for the whole organisation and for all clients you assist.

8.2 Our staff have been working 4 days instead of 3 days, to meet demand over the past few months. Can we pay the extra day through this funding?

Yes. In addition, up to 50% of the payment can be used to retrospectively reimburse expenses incurred since 26 June 2021, including for staffing.

8.3 Can organisations use this funding to pay for staff redundancies that occurred since June 2021 to ensure ongoing sustainability in light of the pandemic?

Yes you can use the grant for staff redundancies that were directly related to COVID-19 lockdowns.

You can only use up to 50% of the grant for redundancies paid out since 26 June 2021.

8.4 Can organisations use funds to continue to support COVID-impacted households, individuals, etc., including food and emergency relief, even if that type of emergency work isn't part of their service offerings?

Yes you can. The grant can be used flexibly to allow you to continue to support your clients and the community. The supports you provide are expected to be aligned to your organisation’s mission or purpose.

We don’t expect you to dramatically change your organisation to provide supports outside of your existing abilities or expertise.

8.5 If providing food rescue, can we use the funds to purchase food?

Yes, you can use the grant to purchase food.

Please also refer people to existing foodbank services so that you’re not replicating what’s already being provided. You can provide food or household items to fill in any gaps.

8.6 Can we use funds for additional clinical supervision costs (incurred and current) for staff while they were in lockdown, and coping with increased demand and vaccination issues?

Yes, you can use the grant to cover staff in isolation, as long as you’re not a DCJ-contracted provider that’s also eligible for the Workforce Contingency payment.

8.7 We had to pay for a health promotion media plan that ended up running during the lockdown. We had to run the campaign regardless but it didn't reach the audience. Can we apply to re-run this media activity using these funds?

Yes. If it’s core business and will help meet demand for services in the community, you can use the Open Applications grant for that purpose.

8.8 You noted we could use 50% of the grant to retrospectively reimburse expenses incurred since 26 June 2021 because that was when Greater Western Sydney went into lockdown. We’re in rural NSW, so does the same condition apply?

Yes. Greater Sydney went into lockdown on 26 June. We chose that date as the point for retrospective reimbursement of expenses, regardless of where your organisation is located and operates.

8.9 We can use up to 50% of the grant to retrospectively reimburse expenses incurred since 26 June 2021. But what date does this end?

Understanding this to mean the date by which the funds have to be spent, then 30 April 2022.

If you require an extension, your organisation must request this from DCJ before 30 April 2022, and you must receive written consent from us.

8.10 Can we use the funds to purchase things like air purifiers?

Yes, the grant can be used for small operating expenses of less than $5,000, like air purifiers, fridges, office equipment and supplies, as long as they’re not classified as an asset and capitalised.

The funds can’t be used for minor capital, property, infrastructure or technology improvements.

8.11 Can we use the funds to purchase a car for collecting food rescue to support our clients and for transporting clients?

No. The funds can’t be used for minor capital purchases, and this includes vehicles.

9. Social Sector Transformation Fund (SSTF)

9.1 Will any of the remaining SSTF funding be made available to NFPs with revenue greater than $5m?

No. The SSTF, or Social Sector Transformation Fund, has been fully allocated and is closed.

However, your organisation may be eligible for the free SSTF advisory and information service.

Note that this is the Social Sector Support Fund, not the Social Sector Transformation Fund.

9.2 You mentioned SSTF has further funds that will be distributed after Open Applications grants. Can you clarify?

An additional $5 million from the Social Sector Transformation Fund was allocated to eligible providers in September 2021. This grant is not related to the Social Sector Support Fund.

Frequently asked questions

  1. Our organisation received JobSaver funding. Are we eligible for a Support Fund grant?
  2. When registering for interest in the Support Fund grant, we were asked to identify changes in revenue and demand for services. What if we’ve had increased costs since then?
  3. What is the Workforce Contingency payment?
  4. The eligibility criteria for the Select Tender grant state that our organisation must be able to expend the funds by 31 December 2021. Can this be extended?
  5. Can we use the Select Tender grant to cover expenses already incurred, that is, retrospectively?
  6. For the Select Tender grant in SmartyGrants, we’re required to report changes in revenue and demand between July and September 2021. a. Does revenue include government grants?

1. Our organisation is receiving JobSaver funding. Are we eligible for a Support Fund grant?

No.

You’re not eligible to receive a Support Fund grant if:

  • you’re receiving JobSaver payments (your organisation’s revenue has been reduction of more than 30%), or
  • you’re receiving JobSaver for Not-for-Profit (your organisation’s revenue reduction is between 15% and 30%).

2. When registering for interest in the Support Fund grant, we were asked to identify changes in revenue and demand for services. What if we’ve had increased costs?

We recognise that you may have increased costs while providing services at this time.

The application for Open Application payments will allow you to identify increased costs.

3. What is the Workforce Contingency payment?

The Workforce Contingency payment is to assist your organisation if you’ve had to, for example:

  • backfill staff due to COVID-19 isolation requirements, or
  • increase staffing to meet increased demand for your services or due to other COVID-19 requirements, or
  • other factors affecting your workforce.

Your organisation is eligible to receive this payment if you’re contracted by DCJ to provide Permanency Support Program (PSP), Out-of-Home Care (OOHC) Contracted Care, Specialist Homelessness Services, or any service involving face-to-face and high-contact case management.

4. The eligibility criteria for the Select Tender grant state that our organisation must be able to expend the funds by 31 December 2021. Can this be extended?

We acknowledge that’s it’s difficult to commit to spending an unknown amount of funds.

And we’re aware the sector is making a gradual return to service delivery following COVID-19 restrictions.

Because of this, we understand that your organisation may not be in a position to fully spend the grant payment by 31 December 2021.

While we encourage you to spend the funds as soon as is practicable, we’re happy for you to plan to use the funds after 31 December if agreed with DCJ beforehand.

So, if the requirement to spend by 31 December has led your organisation to question accepting the grant, please reconsider.

If you have any questions, please contact the Social Sector Support Fund mailbox.

5. Can we use the Select Tender grant to cover expenses already incurred, that is, retrospectively?

You can use up to 50% of the funds to retrospectively reimburse expenses your organisation has incurred since June 2021.

6.  For the Select Tender grant, in SmartyGrants we’re required to report changes in revenue and demand between July and September 2021.

a. Does revenue include government grants?

b. What is the comparison period?

Yes. Revenue includes government grants.

To determine changes in demand and revenue, compare July–September 2021 to April–June 2021.

If you’ve already submitted the form in SmartyGrants, and you need to change the information you provided, please let us know by email to the Social Sector Support Fund mailbox.

Was this content useful?
Your rating will help us improve the website.
Last updated: 13 Oct 2021