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Personal Protective Equipment (PPE)

We’ve prepared a personal protective equipment (PPE) matrix that will help you to identify appropriate PPE for different situations, and how to modify work practices within your COVID-19 work health and safety plan. The PPE matrix will help you plan for home or client visits, manage delivery of services where there is an active COVID-19 case, and manage supporting unvaccinated clients.

We developed the matrix in collaboration with NSW Health and the Clinical Excellence Commission (CEC).

This video by the Clinical Excellence Commission demonstrates how to put on (don) and take off (doff) PPE.

The PPE quick reference guide provides a list of links to information on PPE including training resources and a list of PPE suppliers.

Access to PPE

You should be able to obtain PPE from your regular suppliers. If you have issues, the NSW Government has a list of PPE suppliers for organisations during the pandemic.

Resilience NSW partnered with HealthShare to coordinate a limited range of PPE items, including masks, sanitiser and disinfectant wipes. These are being distributed to community groups in each local government area (LGA). Contact your local council to find out your LGA’s distribution hub.

Contact your DCJ contract manager if you still need help sourcing PPE.

DCJ’s Employee Assistance Program

Access to DCJ’s Employee Assistance Program for service providers' staff has reopened.

Access to DCJ’s Employee Assistance Program (EAP) re-opened to provide additional support to staff of contracted service providers until further notice.

If you have previously registered for EAP, you are not required to register again. EAP services for your staff will automatically resume.

If you haven’t previously registered for DCJ’s EAP, please follow the instructions below.

We’re aware of the challenges facing your staff at this time. We recognise that they’re under added stress in delivering services to NSW’s most vulnerable people, and so may need support for themselves or members of their immediate family.

To assist, we’re re-opening access to our Employee Assistance Program to organisations that can't offer similar services to their staff. These confidential counselling services are available to your staff until further notice.

The cost of the service will be covered by DCJ. There is no cost to your organisation or to individual staff using the service.

The program provides support, counselling and advice to your staff or immediate family on a range of work and personal matters. This includes workplace conflict, managing relationships and mental health.

These services are delivered by a team of highly trained psychologists and counsellors, who are available 24 hours a day, 7 days a week.

The program offers up to four sessions for each of the following eight separate service streams or types:

  1. Employee Assist (general counselling)
  2. Career Assist
  3. Conflict Assist
  4. Nutrition & Lifestyle
  5. Money Assist
  6. Family Assist
  7. Manager Assist
  8. Legal Assist (two sessions only)

Any service provider contracted by DCJ that doesn’t have a similar assistance program in place is eligible.

Register your interest for the services by completing the Registration for EAP form DOCX, 313.21 KB and emailing it to capabilityandpractice@facs.nsw.gov.au

If you are already registered, your staff can access services immediately.

If not, you will need to register your organisation. Once you have registered, we will pass on the details to the EAP provider and provide you with promotional material to share with your staff.

We’re making these services available to your staff until further notice.

Yes, the Employee Assistance Program provider guarantees the privacy of individuals and organisations.

The department only receives a report of the number and types of service streams delivered, for payment purposes.

There is no impact to your contract and you’re not expected to pay for these services. There’s no cost to staff accessing the service either. DCJ will cover the costs.

We are offering this service to support the wellbeing of your staff during the current COVID-19 situation.

If you have any further questions, please send them to capabilityandpractice@facs.nsw.gov.au or contact your DCJ contract manager.

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Last updated: 05 Nov 2021